How to Claim

Claim money

Our qualified claims assessors understand that the death of a loved-one or a tragic event is traumatic and they will assist you to ensure a quick and efficient claims process.

Please complete the claim form (which you can ontain from the Download Claim Forms tab) for the relevant policy that you are claiming on and send it to our claims assessors via one of these channels:

  • E-mail: info@mslife.co.za
  • Fax number: 086-676-2565
  • Call centre: 0860-00-2156 - contact us if you have any queries or require any assistance with the claims process. Our call centre is open from 08h00 to 16h30, Mondays to Fridays
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If you can't find what you need here:

Don't hesitate to contact us on
0860-00-2156
. We pride ourselves on our personal service and our ability to settle claims quickly and without fuss.

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Contact Details

10 Muswell Road South
Bryanston
2021
PO Box 67335
Bryanston
2021
0860-00-2156
086-676-2565
 Email info@mslife.co.za

 

 
Copyright © 2010 by MS Life Assurance Company Limited | Privacy | Legal

Download Claim Forms

For your convenience, here are claim forms available for you to download. Once completed please fax to
086-676-2565.

  Accidental Death
  Accidental Injury
  Cancer Benefits
  Funeral Benefits
  Guaranteed Life
  Medical Aid Protection
  Hospital Cash
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Contact Details

Address:
10 Muswell Road South
Bryanston 2021

Telephone:
0860-00-2156

e-mail:
info@mslife.co.za

CALL ME

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Funeral Support - this includes transport of the deceased from anywhere in South Africa or neighbouring countries to a funeral home in South Africa; assistance and advice on claims procedures, autopsies, undertakers, tombstone providers and more.

Legal Support – if you have any legal issues take advantage of our telephonic assistance or a 30 minute face-to-face consultation.  Advice is also given on wills, estate planning, labour law, industrial relations and tax.

Trauma, Assault and HIV Treatment – for survivors of traumatic experiences trauma counselling, anti-retroviral 30-day starter pack and HIV counselling is provided.

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